Privacy Policy

Effective Date: 25/11/2024

At truetrip.co (Web Cyber Solution), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this policy.

1. Information We Collect

a. Personal Information

• Name, email address, phone number, and mailing address.
• Payment information processed securely via third-party payment gateways.
• Travel preferences, passport details (if required), and other necessary details for travel bookings.

b. Non-Personal Information

• Browser type, device type, operating system, and IP address.
• Details about your interaction with our website, such as pages viewed and search activity.

c. Cookies

We use cookies to improve your browsing experience. These small data files help us analyze website traffic and customize content. You can manage cookies in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process bookings and payments.
• To communicate with you about your trips, updates, or customer support inquiries.
• To improve our services and provide personalized recommendations.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your information. However, we may share it with:

• Travel providers like airlines, hotels, and car rental services to facilitate bookings.
• Third-party payment processors to handle secure transactions.
• Authorities, when required by law or for legal compliance.

4. Data Security

We implement robust security measures to protect your information. While we strive to ensure the safety of your data, no method of transmission over the Internet is completely secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to certain data processing activities.
• Withdraw consent for specific uses of your data.

To exercise your rights, contact us at hello@truetrip.co.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: hello@truetrip.co
• Phone: +91 93043-468333
• Address: Patna, Bihar