We at truetrip.co(Web Cyber Solution) strive to provide the best travel experiences for our customers. However, we understand that plans may change. Below is our cancellation and refund policy:
Cancellation Policy
- If cancellations are made 30 days or more before the start date of the trip, 25% of the total tour cost will be charged as cancellation fees.
- If cancellations are made 15-30 days before the start date of the trip, 50% of the total tour cost will be charged as cancellation fees.
- If cancellations are made within 0-15 days before the start date of the trip, 100% of the total tour cost will be charged as cancellation fees.
- If Your cancellations are made then you will get refund within 7 Working days in Original Source of Payment Mode.
Refund Policy
- In case of unforeseen weather conditions or government restrictions, certain trips or activities may be canceled. In such cases, we will try our best to provide an alternate feasible option. However, cash refunds will not be applicable for the same.
- Cancellations are strictly subject to the cancellation policies mentioned on the website and are irrespective of the date of booking.